A quick start guide to your health plan

Whether you're a new Medicare member or you've been with us for a while, we'll walk you through the things you can do to make the most of your member resources and everything your health plan has to offer.

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Create your account

First things first: If you haven't already, create an account at asuris.com. Have your member ID card handy, and it'll take only a few minutes to set up. With an account, you'll have easy access to tools and resources—all personalized based on your health benefits.

Get started
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Find a primary care provider

Having an ongoing relationship with your personal doctor, or primary care provider (PCP), is one of the most important things you can do for your health. To find a PCP near you, sign in to your account and use the provider search tool. You can also give us a call, and we'll help you find one.

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Schedule your care

Make appointments for any preventive care visits you need, such as your Annual Wellness Visit, vaccines and screenings. With Asuris, most preventive care is covered at no cost when you go to an in-network provider. See what’s covered so you can find care and get scheduled.

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Review all your benefits

Your Asuris Medicare Advantage plan comes with lots of extra benefits, like the Silver&Fit® program; $0 routine dental, vision and hearing; and more. Your plan also offers behavioral and mental health coverage. Sign in to your account to view all your plan benefits.

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Know where to go

From routine checkups to support in the middle of the night, we're here to help you understand the different ways you can get care, including 24/7 nurse advice and virtual care. Medicare Advantage members can access Doctor On Demand for convenient phone or video appointments.

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Finding providers in your network

For urgent and emergency care, you can go to any facility and get in-network coverage. For other types of care, your network coverage depends on what type of Medicare plan you have.

If you have a Medicare Advantage PPO plan, you can go out of network, but you’ll save money when seeing doctors in your network.

It’s easy to check whether providers are in your network. Just sign in to your account and use the provider search tool (get a step-by-step on how to use it).

Find an in-network provider

Explore your prescription drug coverage

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Check costs & coverage

Sign in and select Find a drug to see if a medication is covered and how much it'll cost.

Find a pharmacy

To maximize savings, sign in and select Find a pharmacy to search for a preferred pharmacy near you.

Save on medications

Check out all the ways Asuris can help you cut down on your prescription drug costs.

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Choose home delivery

Skip the trip to the drug store and save money by using Amazon Pharmacy.

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Get more information

Explore your formulary and read updates about your prescription drug plan.

A few more things for members

Check on prior authorization
If you're new to Asuris and have any ongoing treatments that require prior authorization (PA) for coverage, we'll carry over your PA for 90 days. Be sure to ask your provider to submit a new PA request to us within this time frame.
Learn more

Share your health information
If there's someone you'd like to have permission to communicate with us about your health care, complete the Authorization to Disclose Protected Health Information.
View the form

Get support for caregivers
If there’s someone who’s caring for you, we can help them get the support they need. We’re here to connect them to services and answer all their questions.
Explore now

Choose preferences & sign up for communications
Go paperless and get documents like your EOB (explanation of benefits) statements and ANOC (Annual Notice of Change) electronically, plus sign up for text and email updates.
Choose your preferences

We're here to help

If you need member support or have questions, sign in and chat online or reach out to Customer Service at 1-800-541-8981. TTY users should call 711. Our hours are 8 a.m. to 8 p.m. Monday through Friday. From Oct. 1 through March 31, we're available 8 a.m. to 8 p.m. seven days a week.

If your plan is through an employer group, benefits and features may be different than described. The Silver&Fit program is provided by American Specialty Health Fitness, Inc. (ASH Fitness), a subsidiary of American Specialty Health Incorporated (ASH). Silver&Fit is a registered trademark of ASH and used with permission herein.

Last updated 01/01/2025
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