Printed material

The following brochures, flyers, guides and other helpful material are available for your office in a print-ready format.

Availity Essentials

• How to enroll for EFT using Availity's Transaction Enrollment tool (PDF)

Behavioral health

• University of Washington Psychiatry Consultation Line (PDF)

Compliance

• Government Programs compliance tips (PDF)

Contracting

• DocuSign Guide (PDF)

• Guide to contracting (PDF)

Dental

• Dental benefits reference guide (PDF)

DispatchHealth

• DispatchHealth brings urgent medical care to your patients in the comfort of their homes.

Health equity

• Health equity toolkit - Use these resources to learn more about health disparities, and to develop and improve your cultural competency and health literacy practices as you or your staff provide care for our members.
• Social Determinants of Health Z codes flyer (PDF) - View a list of the codes that make it possible to measure social risk factors and social needs.

• Improving care for Latinx patients (PDF) - View best practices and helpful resources for caring for your Latinx patients.

Medical management

• Physical medicine FAQ (PDF)

• Physical medicine specialized therapy FAQ from eviCore (PDF)

Medicare

• Medicare Quality Incentive Program fax cover sheet (PDF)

Pre-authorization

• View our pre-authorization lists for forms and instructions for submitting a pre-authorization request.

• Pre-authorization requests can also be submitted online via the Availity Provider Portal. Some requests may receive automatic approval.

Preventive health and quality care

• Preventive care – View the list of preventive services that we cover, who should seek them and when.
• Provider checklist for member surveys (PDF)
• Know where to go for care – Help your patients better understand their virtual, in-person and emergency care options.
  • English (PDF)
  • Spanish (PDF)

• Use our Quality Measures Guide (PDF) for related coding and documentation tips

Provider quality resources
View resources to help support your discussions with your patients about the following:

• Cancer screening (including breast, cervical and colorectal)
• Care coordination
• Chlamydia
• Fall risk coaching
• Getting care quickly
• Incontinence management
• Influenza immunization
• Monitoring physical activity
• Overall health rating
• Overall rating of drug plan
• Pneumonia immunization

• Well-child visits

Other guides

• Provider website guide (PDF)
• MailGate securemailbox troubleshooting guide (PDF)
• MailGate multi-factor authentication guide (PDF)

• Guide to submitting records via FTP (PDF)

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